Computer & Laptop (PC) Repair Services

Quality and budget-friendly Windows-based Computer, Laptop & PC repair services near you. Get reliable solutions for all your tech needs.

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Apple Computer (Mac) Repair Services

Quality, affordable out-of-warranty service for your Apple Mac computers. Trust our experienced technicians to maintain your Apple device’s peak performance.

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House Service Calls

We provide house service calls throughout the entire Hudson Valley Area. Our on-field support includes: on-site computer repairs, network/printer troubleshooting among others.

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Business Services

We offer virus removal, tune ups, computer optimization, protection plans, local and cloud backup options, remote services and more. Make an Appointment with us & Get a FREE BUSINESS EVALUATION, we will give you some recommendations, plans and prices to protect, maintenance & support your computers and networking needs.

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Web Design & Marketing

We offer web design services for local businesses, including WordPress, HTML, PHP, E-commerce Websites. We also offer maintenance plans for website changes, social network & business listings for Facebook, Instagram, Google Business, Google Ads & Others.

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Support & Antivirus Plans

We offer remote support and antivirus protection plans for all our customers. Our antivirus connect with our system and every time there is an issue with your computer, we will receive a notification, then we can take care of the problem from our end, plus you can contact us anytime to ask for a FREE Remote Session to repair any issue that you are having. Full Protection Plan! Call us Now to Setup our Protection Plan!

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Gaming or Business Computer Assembly

We can build a custom tower for you. Do you want to build a Gaming, Personal or Business computer? We can order the parts from NEWEGG.COM, AMAZON.COM or other computer part providers – you don’t pay extra fees in parts. We can assemble a computer with parts of your choice for you or with you, is your choice. Flat Fees for in-store and on-site services!

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Used/Refurbished Computers

We sell new, used & refurbished Apple/Windows computers. Check our online store for prices and availability.

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Best of Hudson Valley 2024

Thank You for Voting Us the Best Computer Repair Shop in 2024!

We are incredibly honored and grateful to all our customers for choosing us as the Best Computer Repair Shop in Hudson Valley Magazine this year. Your trust and support mean the world to us, and we are committed to continuing to provide you with the top-notch service you deserve.

About Us.

Founded in 2005 as Dutchess PC Fixers, JK Techs began as a home-service computer repair company. Over the years, we’ve operated from various locations in Wappingers, Hopewell, and Newburgh, but in 2023, we finally settled in the vibrant city of Beacon. Karen and Javier started this company from scratch, and today, we proudly serve over 5,000 residential clients and hundreds of small businesses throughout the Hudson Valley.

Our goal is to provide professional, high-quality service where every client feels confident in the work we do. We offer personalized solutions tailored to each individual’s needs and expectations, ensuring a reliable and satisfying experience for all.

 Why Choose JK?

LOCAL, PRO & FULLY INSURED.

30 DAYS REPAIR WARRANTY.

STOREFRONT AVAILABLE

FAMILY BUSINESS
Owned and Operated Since 2005.

BEST RATES IN THE AREA
FREE ESTIMATES! Service Fees from $40.

MOST "5 STAR RATED"
Computer Repair Shop of the Area.

FAST SERVICE
We answer your requirements immediately and deliver solutions rapidly.

BUSINESS OWNER?

Make an Appointment with us & Get a FREE
BUSINESS EVALUATION, we will give you some recommendations, plans and prices to protect, maintenance & support your computers and networking needs.

FREE BUSINESS EVALUATION

 

 

Sign Up in our Business Support Plan & Get 50% OFF on Labor, Remote Support & More

Check our Plan

 

 

 

Yelp Reviews
yelp logoYelp ReviewsYelp Reviews
4.5 yelp stars
4.5 Stars - Based on 30 User Reviews
  • 5 star ratingJavier was incredibly polite and communicative, and even offered to pick up and drop off my computer! He charged a reasonable price and completely fixed the issue I had, and even told me to call him if I had the same issue arise again. Awesome service.
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    Vigilance B. Avatar
    Vigilance B.
    2/25/2021
    5 star ratingSuch amazing results. Went to another computer tech company who claims nothing was wrong with my laptop. Went here and they immediately solved the issue. Will come to them for any other tech issues I may have
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    Capricia C. Avatar
    Capricia C.
    9/08/2020
    4 star ratingWe had some initial communication issues, but in the end received great service.
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    Christian L. Avatar
    Christian L.
    8/15/2022
  • 5 star ratingJavier & Karen run a top notch business. Javier came to my home on time, was very knowledgeable, courteous and completed the job in a timely manner. Computer up and running with all the bells and whistles needed! Would use their services again and highly recommend them!! Many thanks!
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    Barbara G. Avatar
    Barbara G.
    9/13/2016
    5 star ratingKaren was extremely patient with me (a total knucklehead when it comes to computers). She spent more time than I expected with me fixing the problems I was having with my computer and explaining what she did and how I can avoid those problems in the future. Javier and Karen are to be commended for the fine work that they do.
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    Charles D. Avatar
    Charles D.
    2/04/2017
    5 star ratingHad a GREAT experience. Usually I am a bit trepidatious when it comes to hiring an IT service. There were problems with my cable network an he needed to wait until that was fixed before he could finish and he stayed until everything was perfect! So knowledgeable and so nice! Highly recommended!
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    Fern Z. Avatar
    Fern Z.
    5/12/2016
  • 5 star ratingI have a pc laptop with a touch screen. I dropped it and the screen broke. I called around and hands down Javier was responsive, accessible, and willing to work with me to find the right screen at the best price. This was not a simple fit and took some research on his part. He knows the landscape very well and understands service and fair pricing. As soon as the part came in he was able to fix it that day within 45 minutes. Javier travels for a very low fee to your door. His office is also in a very accessible location. I will be using him for all tech concerns I. The future- installing WiFi boosters, trouble shooting and repairs. He's very knowledgeable , reasonable, and honest.
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    Jan N. Avatar
    Jan N.
    3/26/2023
    4 star ratingTook a little longer than expected to do a computer cleaning / AV installation. Price was fair, there is a $5 off coupon if you "like" them on facebook. Service was courteous. Found it slightly difficult to get in and out of their parking lot (they're located right in Wappingers Falls, where the roads are steep and parking is generally tight anyway).
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    Brian C. Avatar
    Brian C.
    7/18/2013
    5 star ratingI, too, would give 6 starts if possible!

    One day, my laptop made that sound that says you've unplugged from power supply. I THOUGHT is was just my old ratty power cord finally got kaput. When the replacement didn't make a difference, I was told by several people(not copmputer pros) that you could not fix it if the problem was "inside."

    I took it to a local shop to see if it WAS inside, or perhaps the new power cord was bad... They said that the cords both worked, and that if the dc jack was the "cable kind" they could fix, but if the "solder kind" they could not. They said - without any inspection, they thought I had the solder kind. Now - they did not charge me for this. but it turned out, as I learned at JK Tech, it WAS the cable kind, but even so - they could ALSO fix the solder kind!

    And they quoted a VERY reasonable $20 for part, plus the $59.95diagnostic fee, which would be transferred to cover labor fee.

    They ordered the dc jack but it didn't do the trick, so they ordered a second one, thinking perhaps the piece they got was bad. The second one didn't fix the problem either, and that the issue must be with the motherboard. Now - I feel very confident that if they put in the new board and it didn't work - I would only be charged that $60 diagnostic. But the good news is that it DID fix the problem, and my computer is now fine!

    The total charge was $139.95(diagnostic/labor fee and $80 for board). NOBODY I know of works at those prices. AND provides great service as well!

    THANK YOU JK Tech Solutions!
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    Terrie M. Avatar
    Terrie M.
    10/24/2011
  • 5 star ratingAfter being told our Geek Squad protection plan wasn't sufficient to have our computer fixed, we turned to JK Techs instead. I brought the computer to Javier one morning, expecting I'd have to leave it for a few days. But he quickly diagnosed the problem and within 45 minutes was finished with the repair. We got the computer back in just one trip to his office, quite a convenience. The bill was very reasonable, so we cancelled our coverage with Geek Squad and will certainly be contacting Javier if there are any other computer issues in the future.
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    Andrew J. Avatar
    Andrew J.
    1/02/2021
    5 star ratingTRUSTWORTHY SERVICE AT VERY REASONABLE PRICES. My Macbook Pro stopped working altogether 1/19/17. After spending about 4 hours on the phone with Apple Support just to realize I wasn't going to be able to take the next remedial steps I started looking for local tech support near Rhinebeck. Javier was the first person to return my call and the only one able to help. I was in his Hopewell office the next day dropping my computer off for a new hard drive. Unable to get back down to his office 40 minutes away, Javier delivered my fixed computer to my home for a nominal fee on the 26th. He charged me no more than he said he would: the cost of the new SSD and his very reasonable labor for installing it. Everything worked well. For a day. Even though the glitch turned out to be the brand new SSD which was outside of his control, Javier assumed responsibility of the situation and replaced the faulty SSD with a brand new one, at no cost to me. I was and am very grateful to Javier for looking after me. I was able to collect my fixed Mac before leaving the country for several months - hence the delayed review. But now I can testify that my mac has been working perfectly ever since Javier fixed it 5 months ago. Javier and his lovely wife Karen make an honest, professional, trust-worthy, and courteous partnership. I'd return to them if I needed help with my computer again, and I recommend them highly.
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    Maria H. Avatar
    Maria H.
    7/11/2017
    5 star ratingWhen my hard drive died, I took my laptop to JK Techs on the recommendation of a long time client of theirs. From the beginning of our interaction I appreciated their small business customer service. Karen updated me along the way, was honest about what I could expect, and despite my problem happening a week before Christmas, she called with good news the Friday before the holiday to put me at ease. While the data rescue wasn't at that moment complete, it was working! Karen saved all my data. She gave me a choice of replacement drives, which I greatly appreciated because I'm happy to have a SSD, but wouldn't have thought to ask. And I felt the price for their services was incredibly fair. I will continue enthusiastically recommending them.
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    Caitlin M. Avatar
    Caitlin M.
    1/10/2017
  • 5 star ratingMy Macbook Pro died on me for the first time after 7 years of use. I'm so happy with my Mac computer!!! I will never buy a PC in the future. Javier was professional, suggested a bigger drive and picked up and dropped of my computer for a really reasonable price! If you need any work on your computer, don't call anyone else! Don't go to the geek squad or anyone else. Just call Javier. I am super satisfied with the work he did on my computer. I highly recommend him.
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    Mary T. Avatar
    Mary T.
    12/23/2022
    5 star ratingJavier helped me to do some hardware and software updates to my MacBook Pro. It was finished in the time he said it would be and he was very responsive to my texts and calls. He's knowledgeable and efficient, and was very patient when I asked him a lot of questions about the process. I would definitely use him again in the future!
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    Shannon R. Avatar
    Shannon R.
    8/14/2019
    5 star ratingHelped replace an aborted Windows 10 download. Very professional service. Would use again. Staff knowledgeable and helpful. Nothing else to say. I just wanted to write a short review. Why are you making it so difficult? This is ridiculous.
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    Peter S. Avatar
    Peter S.
    1/25/2016
Google Reviews
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4.9 Stars - Based on 141 Google Reviews
  • Javier is very computer savy and is reasonably priced. I recommend him highly to everybody.
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    David Harvatin Avatar
    David Harvatin
    3/18/2019
    JK Techs is a professional, competent firm. I have dealt with Xavier for several years now. He is always courteous, efficient, reliable and knowledgeable. I recommend him highly with no reservation.
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    Yuri Snihur Avatar
    Yuri Snihur
    3/18/2019
    My hard drive failed and a lot of my pictures were not backed up yet. JK was great and replaced the drive and recovered all my info back for me. They are very friendly and I highly recommend them. Thank you guys!.
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    Teresita Loftin Avatar
    Teresita Loftin
    10/18/2016
  • This is one of the most helpful, patient, and thorough companies I have dealt with. They have solved every problem, help me over the phone any time. I highly recommend them.
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    Melissa Holland Avatar
    Melissa Holland
    10/29/2023
    Great work, Javier! My Macbook is flowing wonderfully with the new keyboard you installed. Thank you for fitting me in around the holidays and getting my Macbook back to me within 24-hours so I can get back to business. If I ever need my Macbook serviced again, I'll be calling you! Thanks for you help!
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    Skip Weisman - Keynote Speaker, Business Coach, Author Avatar
    Skip Weisman - Keynote Speaker, Business Coach, Author
    11/12/2021
    Javier and Karen are great. Our office is busy and we can't afford computer problems. JK Tech always responds to us immediately. They are experts at what they do and have never failed us. Their prices are reasonable and they always come to our office. Look no further...you will be very pleased with JK Tech Solutions
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    Jeanne Tompkins Avatar
    Jeanne Tompkins
    10/18/2016
  • We are very happy with the service provided by JK Techs. Javier knows everything about computers that we don't know. But we do know that when anything goes wrong he can make it right again. It's also reassuring that the same person, who knows you and your system, will be the one who shows up when you have a problem.
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    DIANA PRINZO Avatar
    DIANA PRINZO
    12/18/2018
    prompt....reliable and knowlegible. my go to guy
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    michael natale Avatar
    michael natale
    10/18/2018
    what a great experience I had working with Javier and Karen . I had trouble installing Office 2016 and spent 4 hours on the phone with Microsoft tech's and they could not solve the problem and treated my like crap. I brough my computer to JK Tech and they solved the problem.. Thanks guys. I am back in business
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    Luigi Sinapi Avatar
    Luigi Sinapi
    10/18/2016
  • Javier and Karen at JK Tech Solutions are the best tech people I have ever dealt with! They are knowledgeable, thorough, professional, remarkably patient with those of us who know little about the inner workings of our devices, and they are super nice. I highly recommend them. FIVE STARS!
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    Diane Lewis Avatar
    Diane Lewis
    10/18/2016
    We have used JK Tech Solutions numerous times for issues with our computers in our physical therapy office as well as set up and virus protection. They are prompt, efficient, highly skilled and offer very reasonable rates.
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    Patty Lennon Avatar
    Patty Lennon
    10/18/2016
    The service provided by JK Tech Solutions was excellent. I am so glad to have finally found a local tech company that makes house calls. Javier is knowledgeable, professional and friendly. I will be using this company for all my computer needs!
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    Anne Elmes Avatar
    Anne Elmes
    10/18/2016
  • I knew I had a failing hard drive on my late-2015 iMac and reached out to Javier. He replaced the hard drive and returned the computer to my house. When I discovered the computer still didn't work properly, Javier took the computer back and discovered the new hard drive was faulty. He replaced it, with all my data intact, all for a very reasonable price. His professionalism and friendly demeanor impressed me.
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    postgarys Avatar
    postgarys
    11/12/2021
    Javier is very knowledgeable and patient. He explains things and and offers a plan that will solve (any) future issues with my computer/printer! Highly recommend!
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    charlotte woodward Avatar
    charlotte woodward
    11/09/2023
    Excellent, fast, and reasonably priced service! Fixed my laptop while I waited in record time. Couldn't be happier.
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    David Kerzner Avatar
    David Kerzner
    10/18/2017
Thumbtack Reviews
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4.9 Stars - Based on 121 User Reviews
  • Jk Techs - I went to JK Techs in Beacon, NY to fix my computer. Javier went above and beyond. I had surgery, so I couldnt drive, he fixed my computer and dropped it off at my house. He stayed, showed me everything and made sure I had everything set up and understood. He was very nice, professional, and knowledgeable. He was very reasonable. He offered to help me with any computer related questions I may have. I am so glad I found him. I highly recommend him. I will only use him for now on. Thank you very much Javier.
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    Past Customer
    11/05/2025
    i had a great experience with the technician! he was very professional, knowledgeable, and comfortable to be around as i live alone and safety is always a concern. from the moment i met him he made me feel at ease. i am absolutely not technically savvy and i never felt judged for that. i would 100% recommend this company to anyone that need's tech help
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    Sonya N.
    8/17/2023
    I am very thankful that the folks At JK Techs were able to resolve the issue with my laptop putting in my mind at ease regarding some threatening emails I had received And implementing steps to prevent any future threat.
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    Daniel M.
    9/01/2024
  • It is my first time working with JK techs and I like the professionalism and honesty, my laptop was fix the same day I contacted them. Thank you Javier. I will definitely work with you again.
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    Bolaji O.
    7/11/2023
    They know what they are doing! Quick and easy....
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    Rick D.
    12/20/2023
    Did very good job at fair price
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    Cornell G.
    9/11/2023
  • This service was provided to my sister who is located in New City, NY. She was totally delighted w/Javier and had an excellent client experience. A+!
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    Hilary C.
    7/20/2023
    Javier is extremely knowledgeable & very helpful. I wanted him to transfer all my music, photos & turbo tax to the new computer. He found a defective WiFi card on the new computer & immediately ordered a new card & replaced it & charged me only $26 which was the cost of WiFi card.Mt external hard drive was corrupted which had lots of photos. He was able to transfer all photos to the new computer.I am extremely satisfied with his work & recommend him for any computer related issues.
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    Past Customer
    11/12/2025
    I haven’t had Javier in too look at the computer but he has been very receptive on the phone.
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    Barbara I.
    1/22/2025
  • Jk is great. Not only solves my computer issues, but has great advice for improvements.
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    Past Customer
    11/05/2025
    Straight shooting!
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    Gerard R.
    4/09/2025
    Laptop was repaired as discussed and was completed in a timely manner. Ready at the time and date promised.
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    Past Customer
    11/12/2025
  • Javier, was great repairing my sons gaming computer. It was repaired in only a few days and cost was very reasonable. I would highly recommend. JK techs.
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    Manny G.
    2/17/2024
    Javier came to our home, diagnosed the problem, took the computer to replace the hard drive, and brought the laptop back working great! I highly recommend JK Tech
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    RJ L.
    2/23/2024
    Laptop was repaired as discussed and was completed in a timely manner. Ready at the time and date promised.
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    Past Customer
    11/12/2025
Home Advisor
homeadvisor logoHome AdvisorHome Advisor
5.0 Stars - Based on 7 User Reviews
Javier was great to work with. I was in a time crunch for my business and he was extremely flexible with his schedule for me. He actually came out to my new condo at 8:00 at night to set up my new desktop computer system with three monitors, anti-virus, etc because he knew I needed it to be up and running the next day. His pricing was right on the money to what he originally told me it would be when I first spoke to him. He now has a customer for life as I have no need to ever call anyone else for my computer tech support needs and will recommend him every chance I get!
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EJ Gaine
11/02/2019
I would recommend them to any friend of mine. Explained everything. Very very patience with me.
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Bonnie Broestler
11/17/2019
Javier was helpful, fair & friendly. I never had a housecall for computer service before & wasn't sure if I should. He listened, tested, gave me the advice & upgrades I needed - all this with great care in the midst of the pandemic when I really needed my computer access.
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Mary McTamaney
4/09/2020