Computer & Laptop (PC) Repair Services

Quality and budget-friendly Windows-based Computer, Laptop & PC repair services near you. Get reliable solutions for all your tech needs.

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Apple Computer (Mac) Repair Services

Quality, affordable out-of-warranty service for your Apple Mac computers. Trust our experienced technicians to maintain your Apple device’s peak performance.

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House Service Calls

We provide house service calls throughout the entire Hudson Valley Area. Our on-field support includes: on-site computer repairs, network/printer troubleshooting among others.

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Business Services

We offer virus removal, tune ups, computer optimization, protection plans, local and cloud backup options, remote services and more. Make an Appointment with us & Get a FREE BUSINESS EVALUATION, we will give you some recommendations, plans and prices to protect, maintenance & support your computers and networking needs.

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Web Design & Marketing

We offer web design services for local businesses, including WordPress, HTML, PHP, E-commerce Websites. We also offer maintenance plans for website changes, social network & business listings for Facebook, Instagram, Google Business, Google Ads & Others.

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Support & Antivirus Plans

We offer remote support and antivirus protection plans for all our customers. Our antivirus connect with our system and every time there is an issue with your computer, we will receive a notification, then we can take care of the problem from our end, plus you can contact us anytime to ask for a FREE Remote Session to repair any issue that you are having. Full Protection Plan! Call us Now to Setup our Protection Plan!

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Gaming or Business Computer Assembly

We can build a custom tower for you. Do you want to build a Gaming, Personal or Business computer? We can order the parts from NEWEGG.COM, AMAZON.COM or other computer part providers – you don’t pay extra fees in parts. We can assemble a computer with parts of your choice for you or with you, is your choice. Flat Fees for in-store and on-site services!

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Used/Refurbished Computers

We sell new, used & refurbished Apple/Windows computers. Check our online store for prices and availability.

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Best of Hudson Valley 2024

Thank You for Voting Us the Best Computer Repair Shop in 2024!

We are incredibly honored and grateful to all our customers for choosing us as the Best Computer Repair Shop in Hudson Valley Magazine this year. Your trust and support mean the world to us, and we are committed to continuing to provide you with the top-notch service you deserve.

About Us.

Founded in 2005 as Dutchess PC Fixers, JK Techs began as a home-service computer repair company. Over the years, we’ve operated from various locations in Wappingers, Hopewell, and Newburgh, but in 2023, we finally settled in the vibrant city of Beacon. Karen and Javier started this company from scratch, and today, we proudly serve over 5,000 residential clients and hundreds of small businesses throughout the Hudson Valley.

Our goal is to provide professional, high-quality service where every client feels confident in the work we do. We offer personalized solutions tailored to each individual’s needs and expectations, ensuring a reliable and satisfying experience for all.

 Why Choose JK?

LOCAL, PRO & FULLY INSURED.

30 DAYS REPAIR WARRANTY.

STOREFRONT AVAILABLE

FAMILY BUSINESS
Owned and Operated Since 2005.

BEST RATES IN THE AREA
FREE ESTIMATES! Service Fees from $40.

MOST "5 STAR RATED"
Computer Repair Shop of the Area.

FAST SERVICE
We answer your requirements immediately and deliver solutions rapidly.

BUSINESS OWNER?

Make an Appointment with us & Get a FREE
BUSINESS EVALUATION, we will give you some recommendations, plans and prices to protect, maintenance & support your computers and networking needs.

FREE BUSINESS EVALUATION

 

 

Sign Up in our Business Support Plan & Get 50% OFF on Labor, Remote Support & More

Check our Plan

 

 

 

Yelp Reviews
yelp logoYelp ReviewsYelp Reviews
4.5 yelp stars
4.5 Stars - Based on 30 User Reviews
  • 5 star ratingKaren and her business partner Javier cannot be more helpful when you are dazed and confused, as we all are, with technology! They are unbelievably competent and calm, cool and collected when troubleshooting your problems. Give them a call and turn all your computer problems over to them. Believe me, I've tried many computer techs and these guys KNOW WHAT THEY'RE DOING!
    ;)
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    Roberta S. Avatar
    Roberta S.
    12/01/2008
    5 star ratingI have a pc laptop with a touch screen. I dropped it and the screen broke. I called around and hands down Javier was responsive, accessible, and willing to work with me to find the right screen at the best price. This was not a simple fit and took some research on his part. He knows the landscape very well and understands service and fair pricing. As soon as the part came in he was able to fix it that day within 45 minutes. Javier travels for a very low fee to your door. His office is also in a very accessible location. I will be using him for all tech concerns I. The future- installing WiFi boosters, trouble shooting and repairs. He's very knowledgeable , reasonable, and honest.
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    Jan N. Avatar
    Jan N.
    3/26/2023
    4 star ratingTook a little longer than expected to do a computer cleaning / AV installation. Price was fair, there is a $5 off coupon if you "like" them on facebook. Service was courteous. Found it slightly difficult to get in and out of their parking lot (they're located right in Wappingers Falls, where the roads are steep and parking is generally tight anyway).
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    Brian C. Avatar
    Brian C.
    7/18/2013
  • 5 star ratingIf I could give 6 stars I would! This company is so damn good that I'm going to write a slogan for them right here, and now...

    "For computer service, & repair, Nobody else compares!"

    Our computer was overrun with spyware, and refused to work, and after the insane prices of the Geek Squad ($70 for diagnostic, flat $200 for virus removal of any kind), and Hudson Valley IT ($100/hr avg. minimum of 2 hrs) we were at our wits end until happening upon the website of JK Tech Solutions. It was too good to be true. They do business the old fashioned way, the way it should be. They don't charge for diagnostic if you have them do the service. They do absolutely quality work. They are fast, and efficient, and friendly too. I can't say enough about the experience we just had. If your computer needs any kind of service, call or e-mail these guys as fast as humanly possible, and you will be elated that you did. We are!
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    Claude W. Avatar
    Claude W.
    8/25/2010
    5 star ratingThe owner is really nice. I came here twice and they all fixed my computer. The first time they help me change me broken Macbook pro screen which only took me 1 hr after they ordered the screen. And this time I spilled coffee on my Mac. They helped me to dry the computer and copied all my information to my mobile hard drive. They do things fast and very reliable, plus they charge a reasonable price. If there is any problem on my computer or phone, I will definitely come back.
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    Yuhao W. Avatar
    Yuhao W.
    9/26/2016
    5 star ratingI, too, would give 6 starts if possible!

    One day, my laptop made that sound that says you've unplugged from power supply. I THOUGHT is was just my old ratty power cord finally got kaput. When the replacement didn't make a difference, I was told by several people(not copmputer pros) that you could not fix it if the problem was "inside."

    I took it to a local shop to see if it WAS inside, or perhaps the new power cord was bad... They said that the cords both worked, and that if the dc jack was the "cable kind" they could fix, but if the "solder kind" they could not. They said - without any inspection, they thought I had the solder kind. Now - they did not charge me for this. but it turned out, as I learned at JK Tech, it WAS the cable kind, but even so - they could ALSO fix the solder kind!

    And they quoted a VERY reasonable $20 for part, plus the $59.95diagnostic fee, which would be transferred to cover labor fee.

    They ordered the dc jack but it didn't do the trick, so they ordered a second one, thinking perhaps the piece they got was bad. The second one didn't fix the problem either, and that the issue must be with the motherboard. Now - I feel very confident that if they put in the new board and it didn't work - I would only be charged that $60 diagnostic. But the good news is that it DID fix the problem, and my computer is now fine!

    The total charge was $139.95(diagnostic/labor fee and $80 for board). NOBODY I know of works at those prices. AND provides great service as well!

    THANK YOU JK Tech Solutions!
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    Terrie M. Avatar
    Terrie M.
    10/24/2011
  • 5 star ratingAfter being told our Geek Squad protection plan wasn't sufficient to have our computer fixed, we turned to JK Techs instead. I brought the computer to Javier one morning, expecting I'd have to leave it for a few days. But he quickly diagnosed the problem and within 45 minutes was finished with the repair. We got the computer back in just one trip to his office, quite a convenience. The bill was very reasonable, so we cancelled our coverage with Geek Squad and will certainly be contacting Javier if there are any other computer issues in the future.
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    Andrew J. Avatar
    Andrew J.
    1/02/2021
    5 star ratingVery good service. I got my desktop fixed with them. NO headache! Just a little slow than what I expected. but, that's ok. I have a laptop home to use instead. Fair price, 100 usd. They give you 30 days warranty as well. They have a lot of pcs to fix everyday, you have to wait in the line. So, be a little patient. It might take 3 days or more. I will go back to them again....but hopefully, my pc won't break down any more
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    Piglet P. Avatar
    Piglet P.
    12/25/2013
    5 star ratingWe have had Javier here many times. Each visit has turned out positive and things were fixed right away. I would highly recommend him to anyone with a computer problem.
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    Jaci O. Avatar
    Jaci O.
    5/12/2022
  • 5 star ratingHelped replace an aborted Windows 10 download. Very professional service. Would use again. Staff knowledgeable and helpful. Nothing else to say. I just wanted to write a short review. Why are you making it so difficult? This is ridiculous.
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    Peter S. Avatar
    Peter S.
    1/25/2016
    5 star ratingI can't vouch for them fixing anything for me, but I happened to go In right around closing because I needed a screen protecter for my iPhone (I had taken my scratched and dirty one off only to realize I had bought the wrong size to put back on). Even though they should have been closing the guy was super nice and helpful. He put the screen guard on for me too which was amazing because I HATE putting those stupid things on, haha. I'd go back for sure if I needed something else
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    Allison M. Avatar
    Allison M.
    2/18/2019
    5 star ratingJavier helped me to do some hardware and software updates to my MacBook Pro. It was finished in the time he said it would be and he was very responsive to my texts and calls. He's knowledgeable and efficient, and was very patient when I asked him a lot of questions about the process. I would definitely use him again in the future!
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    Shannon R. Avatar
    Shannon R.
    8/14/2019
  • 5 star ratingHad a GREAT experience. Usually I am a bit trepidatious when it comes to hiring an IT service. There were problems with my cable network an he needed to wait until that was fixed before he could finish and he stayed until everything was perfect! So knowledgeable and so nice! Highly recommended!
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    Fern Z. Avatar
    Fern Z.
    5/12/2016
    5 star ratingWhen my hard drive died, I took my laptop to JK Techs on the recommendation of a long time client of theirs. From the beginning of our interaction I appreciated their small business customer service. Karen updated me along the way, was honest about what I could expect, and despite my problem happening a week before Christmas, she called with good news the Friday before the holiday to put me at ease. While the data rescue wasn't at that moment complete, it was working! Karen saved all my data. She gave me a choice of replacement drives, which I greatly appreciated because I'm happy to have a SSD, but wouldn't have thought to ask. And I felt the price for their services was incredibly fair. I will continue enthusiastically recommending them.
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    Caitlin M. Avatar
    Caitlin M.
    1/10/2017
    5 star ratingJavier is great! My iMac was slowing badly and I rely on for so much. He replaced the hard drive and had it ready super fast. I feel I'm getting the real deal with him - no up selling or anything else. Highly recommend!
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    Eric P. Avatar
    Eric P.
    10/28/2020
Google Reviews
google logoJK TechsJK Techs
4.9 Stars - Based on 141 Google Reviews
  • i can't complement them enough! Would recommend them highly.RAM
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    Ruth Ann Miller Avatar
    Ruth Ann Miller
    10/18/2017
    I have known JK Tech for many years. Totally satisfied with their expertise and reliability. Theyhave demonstrated patience and are very reasonable in pricing their services.
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    Larry Ellis Avatar
    Larry Ellis
    10/18/2016
    Had a number of problems with my new PC. Worst was Pop-up Ads that totally froze the machine. Called Javier and he was available within 3 hours. He came to my office, fixed the problem (as well as several others quickly and economically). Very knowledgeable, efficient and pleasant to interact with.MarkS
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    Mark Santiago Avatar
    Mark Santiago
    10/18/2016
  • Javier was very patient with me, I had to push back several weeks because the parts I initially wanted were either not available or delayed. I was initially very nervous to give him all the parts, as all the parts I had are on the higher end when it comes to cost but he has proven to be trustful. He was a bit delayed when it came to responding to text's or emails but I suppose that is because he is a very busy man. I would definitely recommend!
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    Sean O'Connor Avatar
    Sean O'Connor
    10/18/2018
    We have used JK Tech for years now and we are very satisfied with the quality of their work and their friendly customer service. Plus their rates are extraordinarily reasonable.
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    Nicole DuBow Avatar
    Nicole DuBow
    10/18/2016
    Javier with JK Techs was prompt and courteous. He solved our problems and explained everything carefully.
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    J V Avatar
    J V
    11/12/2019
  • Walked in when I thought there was no hope, and everyone was super understanding and helpful and patient while I was having a meltdown about my laptop enduring complete failure!!! They were able to complete diagnostics and tell me the problem! AND resurrected my laptop! Would highly recommend!
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    Lora Sorrentino Avatar
    Lora Sorrentino
    5/12/2023
    I've known Javier for about 6 years now. He's very knowledgeable about computers n printers n has helped me out numerous times. My only complaint is he never comes between the time frame he specifies n usually late without calling me to let me know he's running late, which affects my entire day n sometimes into the evening, like Wed. he was 1 hr n 20 min. late, thus I was 20 min. Late getting to my evening class that I paid for. Professionals can't do this to their clients without giving them some type if compensation. I m extremely busy. Insensitivity to a committment gone over time makes for bad relations.
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    Lorraine Maegerle Avatar
    Lorraine Maegerle
    10/18/2018
    I am thrilled that JK Techs is close to home and saves me trekking to Danbury's Apple depot. Javier is fabulous: patient, kind, clear in his explanations, knows his stuff. Couldn't be happier!
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    Karen Michel Avatar
    Karen Michel
    10/22/2023
  • Javier with JK Techs was prompt and courteous. He solved our problems and explained everything carefully.
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    Justin Voss Avatar
    Justin Voss
    3/18/2019
    hello hudson valley, once again another great experience with jk tech solutions in hopewell jct. javier and karen delivered as promised about my dell laptop. i would not go anywhere else but to these guys. geek squad and other tech outfit has nothing on jk tech sloutions. their prices are great and they don't sell you stuff you don't need.they even text you back when you send them a text, now thats personal service.
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    Waldron Levers Avatar
    Waldron Levers
    10/18/2017
    Very knowledgeable, reasonable price with quick repair time. Very pleasant employees. Would use them agsin. .
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    Michele Farrell Avatar
    Michele Farrell
    5/12/2023
  • Javier was very professional, knowledgeable, dependable, trustworthy and completed the job in a timely manner! Top notch business - I would use their services again and highly recommend Javier & Karen.
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    Barbara Giordano Avatar
    Barbara Giordano
    10/18/2016
    Excellent service and professionalism. Replaced my iPhone screen at a fair price and in a timely fashion.
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    andrew l Avatar
    andrew l
    7/18/2019
    Did a great job repairing my son's computer.. very reasonable!
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    Beth Zingone Avatar
    Beth Zingone
    10/12/2023
Thumbtack Reviews
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4.9 Stars - Based on 121 User Reviews
  • This service was provided to my sister who is located in New City, NY. She was totally delighted w/Javier and had an excellent client experience. A+!
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    Hilary C.
    7/20/2023
    Laptop was repaired as discussed and was completed in a timely manner. Ready at the time and date promised.
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    Past Customer
    11/12/2025
    i had a great experience with the technician! he was very professional, knowledgeable, and comfortable to be around as i live alone and safety is always a concern. from the moment i met him he made me feel at ease. i am absolutely not technically savvy and i never felt judged for that. i would 100% recommend this company to anyone that need's tech help
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    Sonya N.
    8/17/2023
  • Jk is great. Not only solves my computer issues, but has great advice for improvements.
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    Past Customer
    11/05/2025
    It is my first time working with JK techs and I like the professionalism and honesty, my laptop was fix the same day I contacted them. Thank you Javier. I will definitely work with you again.
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    Bolaji O.
    7/11/2023
    Javier came to our home, diagnosed the problem, took the computer to replace the hard drive, and brought the laptop back working great! I highly recommend JK Tech
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    RJ L.
    2/23/2024
  • Javier is extremely knowledgeable & very helpful. I wanted him to transfer all my music, photos & turbo tax to the new computer. He found a defective WiFi card on the new computer & immediately ordered a new card & replaced it & charged me only $26 which was the cost of WiFi card.Mt external hard drive was corrupted which had lots of photos. He was able to transfer all photos to the new computer.I am extremely satisfied with his work & recommend him for any computer related issues.
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    Past Customer
    11/12/2025
    Jk Techs - I went to JK Techs in Beacon, NY to fix my computer. Javier went above and beyond. I had surgery, so I couldnt drive, he fixed my computer and dropped it off at my house. He stayed, showed me everything and made sure I had everything set up and understood. He was very nice, professional, and knowledgeable. He was very reasonable. He offered to help me with any computer related questions I may have. I am so glad I found him. I highly recommend him. I will only use him for now on. Thank you very much Javier.
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    Past Customer
    11/05/2025
    Did very good job at fair price
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    Cornell G.
    9/11/2023
  • I haven’t had Javier in too look at the computer but he has been very receptive on the phone.
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    Barbara I.
    1/22/2025
    Javier, was great repairing my sons gaming computer. It was repaired in only a few days and cost was very reasonable. I would highly recommend. JK techs.
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    Manny G.
    2/17/2024
    They know what they are doing! Quick and easy....
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    Rick D.
    12/20/2023
  • I am very thankful that the folks At JK Techs were able to resolve the issue with my laptop putting in my mind at ease regarding some threatening emails I had received And implementing steps to prevent any future threat.
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    Daniel M.
    9/01/2024
    Straight shooting!
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    Gerard R.
    4/09/2025
    They know what they are doing! Quick and easy....
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    Rick D.
    12/20/2023
Home Advisor
homeadvisor logoHome AdvisorHome Advisor
5.0 Stars - Based on User Reviews
Javier is very knowledgeable and helpful. He explains very well and patiently. He also works efficiently. I would recommend hiring him for computer services!
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Amber Lai
11/12/2019
I explained my computer problems before he arrived. He came prepared to resolve my issues. He was very patient and made some everything was resolved to my liking
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M Murray
11/16/2019
Javier was great to work with. I was in a time crunch for my business and he was extremely flexible with his schedule for me. He actually came out to my new condo at 8:00 at night to set up my new desktop computer system with three monitors, anti-virus, etc because he knew I needed it to be up and running the next day. His pricing was right on the money to what he originally told me it would be when I first spoke to him. He now has a customer for life as I have no need to ever call anyone else for my computer tech support needs and will recommend him every chance I get!
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EJ Gaine
11/02/2019